Yaltopia BPO

Outsourcing+

Built for Excellence, Powered by You.

Delivering unforgettable customer experiences as your cost-effective partners in progress, catalysts for growth, and drivers of performance.

Built for Excellence, Powered by You.

Trusted By

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Our Services

Maximizing Impact through End-to-End Process Outsourcing

Digital Customer Experience

We offer business process outsourcing that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.

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Content Control and Verification

Yaltopia BPO offers business process outsourcing and technology safeguards including Content Moderation, Fraud Prevention, Abuse Detection, and Profile Impersonation Monitoring.

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Inbound & Outbound Call Center

Our inbound and outbound call center teams are custom built to help your existing team evolve. We invest in people and culture to better serve you and the custom teams we build for you. Our technology-enabled, empowered, and engaged teams deliver enhanced global customer engagement and experience.

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Data Labeling

Elevate your AI models with our precise, expert-driven image and video annotation solutions, designed to enhance accuracy and performance.

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Back-Office Support

We specialize in back-office support and transaction processes, including Research, Order Processing, Data Entry, Annotation, Content Moderation, and QA.

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Software Development

We blend innovation with practicality, crafting digital products and services that stand out for their quality, efficiency, and speed.

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Startup Acceleration

Our start-up solutions include Digital Customer Service, Content Control and Verification, AI Operations, Back-Office Support, Microtasking, and Human in the Loop. Expand team talent across all areas of customer engagement by joining your team with ours. The results are the faster product to market expansions with a competitive advantage.

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BPO+

Outsourcing Solutions that Cut Costs by Up to 70%

Streamline operations with Yaltopia BPO. Our expert outsourcing services boost efficiency and reduce costs, helping you save up to 70%.

Outsourcing Solutions that Cut Costs by Up to 70%

Our Approach

Driving Maximum Efficiency with Comprehensive, End-to-End Process Outsourcing

1

Onboarding

Build your team with a structured approach

Your onboarding manager helps you develop your team using a roadmap that covers recruitment, processes, training, and launch.

2

Sourcing

Find the right talent for your team

The recruiting team combines sourcing and headhunting to interview, test, and curate a custom-tailored team for you.

3

Training

Equip your team with the necessary skills

The training team creates training documentation and a certification plan, working closely with you and your team.

4

Production

Your dedicated team starts working

Your custom team is 100% dedicated to you, managed with continuous KPI monitoring to ensure goal achievement.

5

Continuous Improvement

Ensure ongoing performance optimization

A customer support manager partners with you to drive continuous improvement and manage your project and team.

6

Growth

Scale and enhance your business

Increase production, enhance efficiency, and accelerate growth to improve your bottom line.

Frequently Asked Questions

Your Questions Answered: Clear Solutions for Every Outsourcing Need!

We offer a wide range of services including customer support, data entry, back-office operations, IT support, and HR outsourcing.
Outsourcing allows you to focus on your core business functions while we handle time-consuming, repetitive tasks. It helps reduce costs, improve efficiency, and scale operations.
We cater to various industries including healthcare, finance, telecommunications, e-commerce, and retail.
We prioritize data security with advanced encryption, strict access controls, regular audits, and compliance with industry standards such as GDPR and HIPAA.
Yes, we offer flexible and customizable solutions tailored to meet the specific requirements of your business.
Our pricing is flexible and depends on the scope of services required. We offer competitive rates with options for hourly, project-based, or per-transaction billing.
We maintain high-quality standards through rigorous training, continuous process improvements, and dedicated quality assurance teams.